Executive Complaints Unit findings

Summaries of upheld and resolved findings by the ECU, of not-upheld findings concerning impartiality or accuracy, and of not-upheld findings on issues which attracted more than 100 complaints at Stage 1 of the complaints process. Archived ECU findings are in ‘Further information’.

Any Questions, Radio 4 , 3 August 2018: Finding by the Executive Complaints Unit

Breakfast with Ben and Sonia, BBC Essex, 17 October 2018

Further Information

BBC reports

Fortnightly complaints reports

Executive Complaints Unit findings

Executive Complaints Unit archived reports

Public BBC responses to complaints

Procedure for self-initiated investigations of potential breaches of editorial standards

Useful links

BBC Complaints Framework

Procedure for fast-tracked editorial complaints

Corrections & Clarifications

BBC Editorial Guidelines

Commercial BBC services complaints

Archived BBC Trust complaints appeals

TV Licensing complaints

Ofcom

Ofcom website

Ofcom complaints bulletins